Tuition is refundable for Adult and YFA (Youth Fine Arts) classes, minus a processing fee for each class dropped, only if we are notified by or on the next working day after the first class has met.
Workshop fees (minus a processing fee) are refundable up until one week prior to the program. If we are notified at least 6 business days prior to the scheduled start date, a processing fee of $50 is charged for dropping adult classes, YFA classes, or workshops costing $100 or more or a $25 processing fee is charged for dropping programs costing under $100. A processing fee equal to 50% of the tuition is charged for adult or YFA classes and camps that are dropped during the period from six days before the first class meets and the next working day after the first class has met (workshop fees are not refundable during this period). Please refer to the chart below.
Students are responsible for notifying us that they wish to drop a class or workshop; not attending class does not constitute an official withdrawal from courses or cancellation of tuition or fees. If you must drop a class or workshop after the deadline, no refunds will be given. There is no deferred, reduced or pro-rated tuition. Membership is non-refundable. Refunds will be processed within three weeks of notification of intent to drop.
There are no exceptions to the this refund policy.
Please contact us at [email protected]
Refund Schedule for Dropped Classes or Workshops
Type
Dropped 8 business days or more before the 1st Session*
Dropped between 7 business days before the 1st Session & the 1st Working day after the 1st Session
Dropped after the 1st Working day after the 1st Session*
Adult & YFA Classes & Camps
Tuition refunded minus $50 processing fee**
Tuition is refunded minus a processing fee equal to 50% of the Tuition
No Refund or Credit
Workshops costing $100 or more
Tuition refunded minus $50 processing fee**
No Refund or Credit
No refund or credit
Workshops under $100
Tuition refunded minus $25 processing fee**
No Refund or Credit
No Refund or Credit
*The first session is defined as the first day a class or workshop meets (not the first class or workshop attended).
**To avoid paying the processing fee, students may elect to receive a full tuition credit for classes or workshops dropped seven days or more before the first session. Tuition credit will expire one year from the date the class or workshop is dropped and must be used in full for EAC class and/or workshop tuition. After the credit is redeemed, no further refund options will be available.
Tuition credits are not redeemable for cash under any circumstances. Credits may be transferred to another individual only with written notice.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
