Management Skills for New Managers

Effective managers know how to produce results and drive success. Learn sophisticated management techniques that will distinguish you in your career and organizational impact. Through extensive role-playing scenarios, personal self-assessments, and comprehensive skills-building exercises, you will develop expertise in motivation, task delegation, employee coaching, interpersonal communication, performance evaluation, and strategic leadership.

Enroll in this course to address skill gaps and elevate both your team and career to unprecedented levels of performance and achievement. You will gain practical knowledge, valuable insights, and actionable strategies that you can immediately apply when you return to work to help you become a successful and effective manager in your organization.

Intended Participants:

Managers in their first to third years of their management roles who want to strengthen their management capabilities and effectiveness.

How You'll Benefit From This Program:

• Build and strengthen your confidence as a developing manager
• Effectively supervise both onsite and distributed virtual teams
• Navigate transitions, address organizational change, and make decisions with greater confidence
• Align your leadership approach with your team members' individual development needs and goals
• Build your capacity to adapt and lead teams with diverse backgrounds and perspectives
• Create an environment where employees feel valued, engaged, and collaborative
• Establish a clear strategic vision and actionable direction for your team
• Provide your team with the tools, information, and support they need to succeed
• Guide and support employees as they address challenges and find workable solutions

Program Content and Learning Areas

Understanding Your Role and Responsibilities as a Manager

• Examine the personal qualities and core competencies that define effective management practice
• Identify the key responsibilities and functions managers perform daily
• Assess the contextual circumstances and specific challenges contemporary new managers encounter

Implementing Continuous Performance Management Systems

• Clarify the fundamental purpose of performance management approaches
• Understand the performance management framework and identify common implementation challenges
• Develop and refine your performance management capabilities
• Evaluate your current performance management effectiveness with guided self-assessment tools

SLII - Mastering the Art of Influencing and Leading Others

• Engage in regular, meaningful conversations with your team members
• Develop your flexibility and adaptability when leading people with diverse backgrounds and needs
• Apply diverse leadership approaches to help each team member accomplish their individual goals

Coaching Employees for Improved Performance

• Understand the necessity of coaching and the key requirements for success
• Master the essential micro-skills needed for effective coaching interactions
• Address performance challenges and behavioral issues in a respectful, constructive manner
• Apply the AMA Guide as your framework for managing coaching conversations
• Understand the meaningful differences between coaching for development and disciplinary action

Developing a Climate That Motivates Your Team

• Acknowledge and understand your manager's role in sustaining employee motivation
• Investigate the critical factors that support the motivation process
• Recognize and implement management practices that foster a motivated, engaged team

Delegating to Support Employee Development

• Understand the different delegation approaches and when to use them
• Examine your current delegation practices and address specific challenges
• Determine which responsibilities can and cannot be effectively delegated
• Learn the stages of effective delegation and how to apply them
• Practice having effective delegation conversations with your team

VALUABLE RESOURCES PROVIDED:

• Multiple self-assessment tools for evaluating your performance management, technology use, coaching abilities, diversity and inclusion understanding, delegation practices, and global awareness
• Proven processes for coaching behavioral challenges and conducting effective delegation conversations
• Guided worksheet for personal reflection on business ethics in management
• Framework and templates for having performance-focused conversations
• Exclusive AMA resources on motivation strategies and delegation best practices
• Assessment tool for evaluating and developing your motivational leadership approach