Diversity, Equity and Inclusion Certificate Program

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy.

This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams.

You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project.

Added Bonus: You’ll also receive an exclusive AMA certificate in recognition of your completion of this program.

Certificate Programs include additional post-course resources:

• On demand lessons to reinforce key skills
• Best practice skill refreshers
• Articles offering practical tips and tactics

Who Should Attend

Leaders at all levels, HR professionals, or others who are responsible for or wish to take responsibility for diversity and inclusion in their organization.

How You Will Benefit

• Learn the nature of biases and how to overcome them
• Identify emotionally intelligent leadership communication strategies
• Apply mindfulness practices when individuals or teams experience difficult situations
• Enhance your abilities to hold and participate in meetings that are inclusive
• Take ownership of helping to create and manage a culture of respect, civility and trust

What You Will Cover

• Learning how our brains process information and how biases are created
• Differentiating between overt and unconscious bias
• Applying strategies for cultural and communication awareness when managing healthy conflict
• Identifying emotionally intelligent leadership communication strategies
• Assessing your team’s stress level and mood to remain optimistic and productive
• Developing skills for facilitating a team’s ability to work effectively together
• Identifying unhealthy practices and behaviors in the workplace
• Taking steps to implement a healthy culture of respect, civility and trust
• Identifying strengths and development needs using the inclusive leadership assessment
• Honing the art of inclusive meetings
• Building an inclusive leader action plan
• Capstone activity: Applying skills in a real-world scenario

Outline

Introduction to Diversity and Inclusion

• Establish a common language through definitions.
• Understand the business imperative for diversity and inclusion in the workplace.
• Reflect on the multidimensional, multicultural aspects of individual identity.

Bridging Communication Differences

• Describe the importance of flexing with communication style preferences as an inclusive leader.
• Explain your preferred communication style and those of others.
• Recognize obstacles that ineffective listening can cause.
• Identify the two types of micro-messages and recognize micro-inequities.

Emotional Intelligence and Diversity and Inclusion

• Understand the relationship between Emotional Intelligence and Diversity.
• Identify strengths and development needs using the Inclusive Leadership Assessment.
• Develop a skill for facilitating teams’ ability to work effectively together.
• Identify intercultural leaders’ challenges.

Leading a Successful Multicultural Team

• Identify strengths and development needs using the Inclusive Leadership Assessment.
• Develop skills for facilitating a team’s ability to work effectively together.
• Identify your ideal network to accomplish your goals and advance your career.
• Identify leadership challenges.

Conducting Difficult Conversations Successfully

• Use a model to hold difficult conversations.
• Identify characteristics of debate, discussion, and dialogue.
• Practice dialogue in conversations.

Your Vision and Plan for an Inclusive Workplace

• Review the seminar’s key tools and takeaways.
• Create an inclusive vision for your workplace.
• Build an Inclusive Leader Action Plan.

Capstone: Practice and Application

• Put into practice some of your instructional learnings and personal insights from this seminar.
• Use role-play to simulate real situations and interactions.
• Receive feedback to incorporate into your inclusive leadership development plan.
• Observe others’ role-plays and provide them with thoughtful feedback.

Putting Your Plan into Action

• Distill what you’ve learned from the seminar instruction, activities, and capstone.
• Finalize your Inclusive Leader Action Plan