Discover Classes. Earn Rewards.

The Art of Productive Conflict: Full Day Bootcamp

  • All levels
  • 18 and older
  • $250
  • Online Classroom, Los Angeles, CA
  • 5 hours & 30 minutes

Get More Information

Fill out this form and the course provider will contact you with more information about this course.

  • $250
  • GA Los Angeles (Remote Learning) @ Online Classroom, Los Angeles, CA 00000
  • 5 hours & 30 minutes

By submitting this form, I consent to CourseHorse providing the information in this form with the course provider which may contact me via email, phone or text.

Class Description

Description

What you'll learn in this conflict resolution training:

Most human beings don’t handle disagreements very well…have you noticed? However, for any community to function effectively: they must work out how to reach agreements, handle conflict, hear one another, be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence.

Who is the program for? This training is critical for any business person who works cross-functionally, is involved in meetings with varying seniority or technical levels in an organization, interacts with teams dealing with difficult or challenging issues, or wants to enhance their ability to engage in almost any form of interaction skillfully. Your business effectiveness and personal sanity may depend on it how you show up in these situations!

Takeaways

Participants will learn how to:

  • Skillfully communicate with a difficult person or group
  • Raise and address any highly charged issue
  • Soften deeply entrenched points of view
  • Demonstrate good listening – whether in conflict or not!
  • Use a powerful 3 step ART model to handle challenging questions
  • Defuse hostility when possible, and minimize defensiveness
  • Apply a simple listener analysis tool to sensitize yourself to other’s perspectives
  • Command the 5 channels of expression that affect conflict outcomes
  • Reduce stress associated with challenging interactions
  • Create a compelling, structured, and persuasive case when necessary
  • Keep conversations positive and forward-moving
Designed to produce lasting behavior change:

  • Each skill/tool is practiced with video feedback, and built upon prior learned skills
  • The practices are applied to a variety of relevant real-life scenarios
  • Experiential, highly interactive, fun, and broadly applicable tools and principles
  • 5 critical communication areas covered: the structure of your communication, your physical behaviors, how you listen, what you say, how you demonstrate understanding and empathy

Preparation

  • You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection.
  • This course will occur completely online using Zoom and Slack.
  • Course set up information will be emailed to all students signed up around 24 hours before (and again an hour before) your course launches.

School Notes:
For students enrolling in 12 week part time and immersive classes, it is not recommended that you book more than one class simultaneously.

Refund Policy

If you can't make it to a class/workshop, please email us at [email protected] at least 7 days before the scheduled event date. No refunds will be given after this timeframe.


In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at General Assembly (2,637)

Questions & Answers (0)

Get quick answers from CourseHorse and past students.

General Assembly

At General Assembly you get the tech skills, career advice and networking opportunities needed to be job ready for a career in coding or data or ux design, in as little as three months, with little or no previous experience.

Since 2011 General Assembly has graduated more than 40,000 students...

Read more about General Assembly

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Los Angeles educator.

General Assembly

General Assembly

All classes at this location

This workshop will be hosted online (Livestream) using Zoom and Slack. Registered students will be notified 48 hours in advance of this program with information on how to log in. Registration for this class will close 2 hours prior to class start in order to allow all students ample opportunity to have the technology enabled.

Google Map

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo
Loading...