3 Day Masterclass Airline Management & Transformation

at Terrapinn Training - Flatiron

Course Details
$3,730 7 seats left
Start Date:

Mon, Jul 22, 9:00am - Jul 24, 5:00pm (3 sessions)

Flatiron, Manhattan
49 W 32nd St
At Broadway
New York, New York 10001
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 4
Teacher: Andrew Cowen

What you'll learn in this management course:

The course covers a wide variety of topics within aviation management and transformation, but most importantly brings real-life, current case studies to attendees. Case studies only available from a trainer personally siting in the C-level of organizations such as: Hong Kong Express, VietJet Air, and Peach during critical transformation and scaling periods. 

Topics include, but are not limited to: best practice organization structure, critical KPIs for all airlines senior management, best practice senior management meeting structure and reporting lines, empowerment of key teams via effective job descriptions and accountability, affecting cultural change to turn-around a loss making airline, and key case studies from successful, recent C-level leadership of some of Asia’s leading low-cost carriers. 

In just 3 days, you will learn:
  • Gain a comprehensive overview and fresh perspective of the aviation industry market and future growth trajectory
  • Learn the key drivers of airline profitability and simple management processes to ensure your organization is focusing on the most valuable topics
  • Unlock planning models employed by some of the airline industry’s leading CEOs
  • Acquire proven management techniques and models for success in every department of a typical airline: Safety and Security, Commercial, Operations, Finance, Talent and Systems
  • Cover in-depth, and behind the scenes case studies explaining the success of some of the world’s fastest growing and most profitability low-cost carriers in the world; including: Hong Kong Express, VietJet, Peach, and many more.
  • Gain critical understanding of the linkage between innovation and airline profitability.
Organizations that will benefit:
  • Airlines
  • Airports
  • Aviation service providers
  • Aviation Authorities
  • Investors
  • Advisors
  • Consultants
  • Government and regulatory bodies
Who will attend:
  • C-Level Executives: CEO, CFO, COO
  • Airport Directors
  • Business Development & Sales
  • Airline executives
  • Senior Managers within the Aviation Industry
Course Outline:
Day 1: Core Principals in Airline Management

  • Trainer Self-introduction
  • Course Overview
  • Speed Networking
  • What is the shape of the aviation industry?
  • Aviation Core Economics and Profitability
  • Aviation Industry Structure
  • Planning Models for Success
  • Case Study & Group Exercise
Day 2: Key Elements of Success Across an Airline
  • The Airline Organisation of the Future
  • Core Departments Drill Down - Quality, Safety & Security
  • Core Departments Drill Down - Commercial
  • Core Departments Drill Down - Operations
  • Core Department Drill Down - Finance, Talent & Systems
Day 3: The Real-World vs Theory
  • Case Study - How are Leading LCC's Built?
  • Case Study - How to Turnaround a Loss-making Airline (Hong Kong Express)
  • Case Study - Timing a Market Opportunity: Lessons from VietJet Air?
  • Case Study - Building an Airline in the Shadow of a Giant: Lessons from Peach?
  • Case Study - Building an Innovation Airline: Lessons from JetBlue?

Still have questions? Ask the community.

Refund Policy
Should a delegate be unable to attend the event then a substitute delegate is welcome at no extra charge. Please contact the relevant Terrapinn office for information on how to do this.

Should a delegate be unable to attend the event and wish to cancel their registration then this will be subject to the following:
a. All requests for cancellation need to be made in writing to the relevant Terrapinn office
b. Up to 8 weeks before the event date a 25% cancellation fee will be applicable. Any amounts received by Terrapinn will be refunded accordingly within 7 days.
c. Up to 4 weeks before the event date a 50% cancellation fee will be applicable. Any amounts received by Terrapinn will be refunded accordingly within 7 days.
d. After this point Terrapinn will not be able provide delegates with refunds and a 100% cancellation fee will be applicable

Terrapinn will makes its best endeavors to run the event per the published programme but reserves the right to alter the programme without notice including the substitution, alteration or cancellation of speakers, topics or the alteration of the dates of the event. Terrapinn is not responsible for any loss or damage as a result of a substitution, alternation, postponement or cancellation of an event.


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Start Dates (1)
Start Date Time Teacher # Sessions Price
9:00am - 5:00pm Andrew Cowen 3 $3,730
This course consists of multiple sessions, view schedule for sessions.
Tue, Jul 23 9:00am - 5:00pm Andrew Cowen
Wed, Jul 24 9:00am - 5:00pm Andrew Cowen

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