Course Details
Price:
$99 10 seats left
Start Date:

Wed, May 27, 12:00pm - 1:00pm ET

Next start dates (1)

Purchase Options
Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 20

What you'll learn in this communication skills training:

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.

Attendees will be able to:

  • Write clearly, creating an greater public perception of expertise;
  • Be more efficient with written communication, reducing wasted time and adding to profitability; and
  • Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.

Topics

  • Benefits of using email
  • Purpose of E-mail
  • Steps to take before writing
  • Inflection in written messages
  • Effects of instant messaging and text messaging
  • Basic E-mail Plans
  • Subject Lines
  • Paragraph Structure
  • Details
  • Summary of Problem
  • Use of CC and BCC
  • TYPING IN ALL CAPS IS YELLING!
  • Proofreading


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy
Cancellation/Refund Policies:

a)   No refunds will be issued.

b)   If you reschedule 28 or more days prior to the start of the class, there will be no rescheduling charge.

c)   If you reschedule 7-27 days prior to the start of the class, there will be a 25%-of-class-price rescheduling charge.

d)   If you reschedule 1-6 days prior to the start of the class, there will be a 50%-of-class-price rescheduling charge.

e)    If you reschedule 24 hours or fewer prior to the start of the class, you will pay a rescheduling fee equal to 100% of the cost of the program. 

f)     If you do not attend a public class in which you enrolled and for which you paid, and you have not contacted Improving Communications in writing to provide notification and to reschedule, all fees will be forfeited.

g)   If you notify Improving Communications of the need to reschedule attendance in a public class in accordance with the terms herein, unused, paid enrollment credit(s) for a that class may be used for up to one year past the date of the originally-scheduled class.

Start Dates (2)
Start Date Time Teacher # Sessions Price
12:00pm - 1:00pm Eastern Time TBD 1 $99
12:00pm - 1:00pm Eastern Time TBD 1 $99

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Reviews of Classes at Improving Communications (41)

(41 Reviews)
Email Etiquette
Reviewed by Cara E. on 4/16/2020
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Improving Communications

Do communication problems waste your time and money? 

Improving Communications provides individuals and organizations with Business Writing, Public Speaking, Customer Service, Leadership, and UB4I® Sales training classes, as well as supplying a dynamic and engaging speaker for events.


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