How to Communicate with Diplomacy and Tact

at Dale Carnegie Training NYC - Midtown East

Course Details
$2,195 15 seats left
Start Date:

Wed, Mar 18, 9:00am - Mar 19, 5:00pm (2 sessions)

Next start dates (1)

Midtown East, Manhattan
780 3rd Ave Level C1
Btwn E 48th & 49th Streets
New York, New York 10017
Exclusive to NYC workers only.
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 15

What you'll learn in this communications course:

Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? They know how to communicate with diplomacy, tact and confidence; and now you can acquire these same communication skills at this new interpersonal skills training seminar.

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict. After completing this 2-day interpersonal skills training program, you'll improve your communication skills and be able to say anything to anybody in ways that influence outcomes and create cooperation.

Who Should Attend
Professionals at all levels who want to build confidence, credibility, and interpersonal communication skills to create powerful relationships.


Module 1
  • Recognize the Importance of Attitude and Image
Module 2
  • Increase Credibility Through Your Words and Actions
Module 3
  • Think On Your Feet (and keep your foot out of your mouth)
Module 4
  • Build Rapport and Strengthen Your Relationships
Module 5
  • Cultivate Power Without Being Intimidating
Exclusive to NYC workers only.

Still have questions? Ask the community.

Refund Policy
A registrant may transfer once without a transfer fee. Any additional transfers will be subject to a $75 fee ($25 for one-day seminars). All credits for paid courses and seminars will expire one year after they are issued.

Dale Carnegie Training will give you a complete refund if you cancel up to two weeks before your course or seminar begins. Please note, however, that cancellations received less than two weeks before the course or seminar begins are subject to a $150 service charge ($100 service charge for one-day seminars). In fairness to all attendees, confirmed participants who do not attend their scheduled sessions are liable for the entire fee. Dale Carnegie Training reserves the right to cancel any of its programs.

Transfer and Cancellation Policy varies by location.


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Dale Carnegie Training NYC

All classes at this location

Will need to check in with the security desk at 780 Third Avenue Between 48th and 49th Streets. We are located on level C-1.

Start Dates (2)
Start Date Time Teacher # Sessions Price
9:00am - 5:00pm TBD 2 $2,195
This course consists of multiple sessions, view schedule for sessions.
Thu, Mar 19 9:00am - 5:00pm TBD
9:00am - 5:00pm TBD 2 $2,195
This course consists of multiple sessions, view schedule for sessions.
Wed, May 20 9:00am - 5:00pm TBD

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Questions & Answers (1)

Get quick answers from CourseHorse and past students.

Question from Marguerite V.
Does the course cover handling tough questions and resolving conflict?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi there, Marguerite! Yes, it does cover handling tough questions and resolving conflict. Thanks!

Reviews of Classes at Dale Carnegie Training NYC (16)

(16 Reviews)
How to Communicate with Diplomacy and Tact
Reviewed by Anonymous on 9/1/2017
This class was fantastic! Jacqualin, our teacher brought this material to life. She was thorough, completely attentive, engaging and cared about every one of her students to ensure each student learnt every piece from this course. I thoroughly enjoyed this class and Jacqualine's teaching, and am a better person for having participated.
How to Communicate with Diplomacy and Tact
Reviewed by Dan Q. on 3/23/2017
I found this class enlightening. I learned techniques that I could immediately apply in both professional and personal settings--one of which I found myself using immediately upon returning to work, and to great success! The instructor was knowledgeable and personable, and the other participants offered diverse insights that only added to my experience. I look forward to taking another Dale Carnegie course in the future.
How to Communicate with Diplomacy and Tact
Reviewed by Anonymous on 8/30/2016
The instructor was fabulous! The materials could be a little more engaging (i.e. in color). I would recommend this course to others in my company.
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School: Dale Carnegie Training NYC

Dale Carnegie Training NYC

Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive,...

Read more about Dale Carnegie Training NYC

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