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IT Project Management Training
NYC
Learn the essential skills and techniques required to successfully manage IT projects in New York City, including project initiation, planning, execution, monitoring, and closure. Gain hands-on experience with industry-standard project management tools and methodologies.
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Metrics Driven Product Management
General Assembly @ 902 Broadway, New York, NY
In this class, you'll learn the basics of business intelligence and how it can dramatically improve your decision making when it comes to building software. If you’re a human being, you’ve probably made difficult decisions based on little more than your own intuition and gut instinct. Luckily, there’s a better way. Takeaways Make decisions based on data instead of instinct. Find out which metrics are most important to focus on and what...
Certified Scrum Product Owner Workshop (CSPO)
An in-depth two day immersion into the world of Agile Product Management. Even projects that have solid, well-defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult...
ITIL Service Lifecycle: Service Operation
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best...
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Business Analyst Boot Camp
This 4-day Business Analyst training course will give you hands-on experience with the latest proven techniques for identifying a project's scope, developing and discovering requirements and uses cases, and documenting them expertly. Lively lectures combined with insightful demonstrations and realistic practice exercises will provide you with the competence and confidence to improve project outcomes through better requirements elicitation and use...
ITIL: Managing Across the Lifecycle
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach...
ITIL Service Lifecycle: Continual Service Improvement
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
ITIL Service Capability: Release, Control, & Validation
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...
ITIL Service Lifecycle: Service Transition
In this course, you will be immersed in the overall concepts, processes,policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices...
ITIL® Service Capability: Service Offerings & Agreement
Gain practical experience planning and executing processes within ITIL service offerings and agreements In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on...
ITIL Service Capability: Operational Support & Analysis
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
ITIL Service Capability: Service Offerings & Agreements
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
ITIL Service Lifecycle: Service Strategy
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
Certified ScrumMaster Workshop
In this Scrum Master training course you will learn, understand and execute on the three overarching principles behind Scrum: iterative development, self-management, and visibility. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster....
ITIL Service Capability: Plan, Protect & Optimize
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on theoperational-level process activities and supporting methods and learn to executethese processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service...
PMP Exam Prep Boot Camp
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge, (PMBOK Guide) - Fifth Edition, Project Management Institute, Inc., 2013) and other sources, this course includes a wide variety of learning tools and study aids, all using PMI terminology. Learning activities in this Boot Camp target each of the three major learning...
ITIL Foundation
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses. ITIL covers five core disciplines:...
Business Analysis Essentials (BA10)
In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define...
Project Management Fundamentals
Global Knowledge @ 23rd Floor 1 State St, New York, NY
In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, this course provides a step-by-step guide to planning and executing a project. Working through...
ITIL® Foundation Certification Prep
NetCom Learning @ 519 8th Ave, New York, NY
The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations. Conducted via ITIL® Foundation training online and instructor-led media,...
What Is This User Experience (UX) Thing?
General Assembly @ 902 Broadway, New York, NY
User Experience is an exciting wave of transformation that effects many verticals, jobs and businesses. In this 101 level class we will explore this buzz-worthy concept and break it down into meaningful, actionable bits: Why a user's experience matters; What makes an experience "good"; How to understand users; The specialities within User Experience. As people become more advanced users and technology continues to rapidly evolve, providing a positive...
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