Massella has an MBA with a focus on Leadership and Organizational Change. Her areas of expertise include talent development, employee engagement, optimizing CX team performance, and helping teams scale effectively.

Reviews of Massella Dukuly

(1 Review)

Coaching Skills

Reviewed by Katie K. on 1/26/2020

Learned a ton in a short period of time. I was a bit skeptical of how interactive it would be as an online class but the teacher did an excellent job facilitating group projects. I walked away with a ton of actionable advice and tools to incorporate into my management and coaching relationships and discussions. Can’t wait to take another class with LifeLabs!