ITIL® 4 Foundation with Certification Prep
- All levels
- 18 and older
- $2,395
- Earn 23,950 reward points
- Live Online Training
- 24 hours over 3 sessions
Apr 22nd
8:30am–4:30pm EDT
Meets 3 Times
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ITIL® 4 Foundation with Certification Prep is unfortunately unavailable
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ITIL
Computer Training Source, Inc. @ Online Classroom
Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.
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Class Description
Description
What you'll learn in this itil training:
The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations.
Conducted via ITIL® Foundation training online and instructor-led media, the course delivers an introduction to the five core elements of IT Service Management processes. The candidates learn about aligning IT goals with business objectives, along with improving the overall quality of operation and reducing operational costs.
Learners are provided with real-world projects, assessments, and presentations to prepare competently for their ITIL Foundation certification exam. The program explains the key concepts and principles of the ITIL Service Management model, providing comprehensive coverage of the knowledge required for this entry-level qualification.
NetCom is an Accredited Training Affiliate in partnership with ITPreneurs.
Learning Modalities
- Instructor-led Classroom Training
- Online Training
- Corporate Training
- Onsite Training
- One-on-One Training
Course Preparation
- You will receive a course study book including case studies and sample exam questions
- You should acquire and read the ITIL Service Design core publication, which you should read as part of personal study
- Review your ITIL Foundation course materials
What's Included
- Facilitated Training
- Books
Exam Name
- ITIL Foundation Certificate Exam
Certification
- ITIL Foundation Certificate
Exam Information
The ITIL Foundation exam can be taken in any of the following three ways:
- On the last day of the course, in-class exam
- In the comfort of your home and at any time, after the course completion via PeopleCert (online)
- At your convenience, at an eligible testing center
Exam Format
- Multiple choice examination questions
- Number of Questions: 40
- Pass Score: 26/40 or 65%
- Exam Duration: 60 minutes
- Open/Closed Book: Closed Book
Intended Audience
» IT Consultants
» IT Managers
» IT Support Teams
» Process Owners
» Service Delivery Professionals
» Quality Analysts
» System Administrators / Analysts
» Database Administrators
» Development Team / Application Management Team
» Senior Operational and Technical Staff
» IT professionals looking to understand and leverage ITIL concepts, as well as understand the differences from previous ITIL® versions
Course Objectives
» Understand the ITIL Framework, Service Management best practices, process components, key principles, terminologies, and goals
» Understand the objectives and purpose of core elements of Service Design, Service Strategy, Service Operations, Service Transition, and Continual Service Improvement
» Understand how to apply lean principles and enhance efficiency of ITSM processes
» Learn about using different ITIL techniques and tools
» Learn to optimize business operations by leveraging ITIL concepts
Conducted via ITIL® Foundation training online and instructor-led media, the course delivers an introduction to the five core elements of IT Service Management processes. The candidates learn about aligning IT goals with business objectives, along with improving the overall quality of operation and reducing operational costs.
Learners are provided with real-world projects, assessments, and presentations to prepare competently for their ITIL Foundation certification exam. The program explains the key concepts and principles of the ITIL Service Management model, providing comprehensive coverage of the knowledge required for this entry-level qualification.
NetCom is an Accredited Training Affiliate in partnership with ITPreneurs.
Learning Modalities
- Instructor-led Classroom Training
- Online Training
- Corporate Training
- Onsite Training
- One-on-One Training
Course Preparation
- You will receive a course study book including case studies and sample exam questions
- You should acquire and read the ITIL Service Design core publication, which you should read as part of personal study
- Review your ITIL Foundation course materials
What's Included
- Facilitated Training
- Books
Exam Name
- ITIL Foundation Certificate Exam
Certification
- ITIL Foundation Certificate
Exam Information
The ITIL Foundation exam can be taken in any of the following three ways:
- On the last day of the course, in-class exam
- In the comfort of your home and at any time, after the course completion via PeopleCert (online)
- At your convenience, at an eligible testing center
Exam Format
- Multiple choice examination questions
- Number of Questions: 40
- Pass Score: 26/40 or 65%
- Exam Duration: 60 minutes
- Open/Closed Book: Closed Book
Intended Audience
» IT Consultants
» IT Managers
» IT Support Teams
» Process Owners
» Service Delivery Professionals
» Quality Analysts
» System Administrators / Analysts
» Database Administrators
» Development Team / Application Management Team
» Senior Operational and Technical Staff
» IT professionals looking to understand and leverage ITIL concepts, as well as understand the differences from previous ITIL® versions
Course Objectives
» Understand the ITIL Framework, Service Management best practices, process components, key principles, terminologies, and goals
» Understand the objectives and purpose of core elements of Service Design, Service Strategy, Service Operations, Service Transition, and Continual Service Improvement
» Understand how to apply lean principles and enhance efficiency of ITSM processes
» Learn about using different ITIL techniques and tools
» Learn to optimize business operations by leveraging ITIL concepts
Remote Learning
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Refund Policy
A student who cancels within 7 days of signing the enrollment agreement but before instruction begins receives all monies returned with the exception of the non-refundable registration fee.
Thereafter, a student will be liable for:
- The non-refundable registration fee of $100 plus
- The cost of any textbooks or supplies accepted plus
- Tuition liability as of the student's last date of physical attendance
- Prior to or during the first week - 0% Penalty
- During the second week - 25% Penalty
- During the third week - 50% Penalty
- During the fourth week - 75% Penalty
- After the fourth week - 100% Penalty
The failure of a student to notify CourseHorse in writing of withdrawal may delay a refund of tuition.
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NetCom Learning
NetCom Learning delivers top-quality training and certification solutions to businesses, individuals and government agencies.
Experience
Since its inception in 1998, NetCom has trained over 95 percent of the Fortune 500, serviced over 23,000 business customers, and advanced the skills and careers of over...
Read more about NetCom Learning
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