Beverage Cost Control

This sales management training helps you better handle the ups and downs in your business—and ensure your team's success! Who Should Attend: Seasoned sales managers who want to refine sales planning techniques, build leadership skills and become more powerful decision makers, motivators, communicators, coaches and counselors through advanced sales...

Improve your knowledge of strategic planning to understand what senior management is thinking and why—and increase your value to your organization! Who Should Attend: Managers and supervisors who want to expand their strategic planning skills and management perspective…and anyone who must communicate with managers and leaders involved in the...

Learn to become an innovator, a persuasive player and a champion of strategic change. This seminar gives you the right practice to close the gap between where you are now and where you want to be. You'll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation. Make your mark. This training...

Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. Who Should Attend: Individuals who are new to project management “Accidental” project managers (professionals for whom PM is a secondary part of their jobs) Business analysts; subject-matter experts...

Restaurants, individual managers, and servers can face civil and criminal liability for violations of the alcoholic beverage law and ignorance is not a defense.  Learn the details and risks of Tied House and Dram Shop Laws, liquor license types and requirements, new account credit applications and personal guarantees. We will cover the most...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from...

Psychological Safety: An Imperative for High Performing Teams Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea.  Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed...

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your...

Would you like a quick and easy method for composing documents—letters, memos, reports, proposals and performance appraisals—in an organized format? This business writing workshop provides you with basic formats and formulas for tackling any kind of writing task—and communicating to your readers what they need to know. You’ll streamline...

There’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way? Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts,...

Individuals in the workplace face many challenges to working together effectively, such as the shift from in-person to virtual or hybrid teams, reorganized workflows and reporting structures, and similar disruptions.  Unless they can collaborate effectively, they will find themselves mired in project delays, miscommunications, and derailed initiatives. ...

Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints...

Executive leadership training is the first step on the road to achieving your potential as a leader. You’ll come away with an understanding of what makes executive leadership different from other kinds of leadership roles, how to shape organizational excellence, which global competencies are critical to success today and how to gain personal mastery...

Get effective leadership skills for managers to inspire and influence your people to achieve team goals! Who Should Attend: New managers, team leaders and business professionals interested in acquiring effective leadership skills for managers. When should you be a motivator...and when should you be a coach? Can you empower team members to self-manage?...

Fundamentals of Finance and Accounting for Non-Financial Managers Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to this...

In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day...

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected...

Gain the skills, insights and competencies required in all negotiations—in every industry—at every level. Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques...

No matter how capable a person you are, you will not have sustained and lasting success unless you are able to effectively lead yourself, influence, engage, and collaborate with others—and continuously improve and renew your capabilities. The seven habits of highly effective people are at the heart of team, organizational, and personal effectiveness....