Moving from an Operational Manager to Strategic Leader

at American Management Association - UNION SQUARE

Course Details
$2,795 100 seats left
Start Date:

Thu, Mar 16, 9:00am - Mar 17, 4:30pm Pacific Time (2 sessions)

780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20

What you'll learn in this change management training:

Learn to become an innovator, a persuasive player and a champion of strategic change. This seminar gives you the right practice to close the gap between where you are now and where you want to be. You'll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.

Make your mark. This training course gives you the skills to add value to your organization and move your team forward decisively.

Who Should Attend:

Managers with fewer than five years of management experience who want to move into a more strategic role.

How you will benefit:

  • Inspire and direct your team to greater readiness and competitiveness
  • Use strategic thinking to add value to your organization by understanding the needs and expectations of your customers
  • Anticipate and innovate strategies to link strategic vision to core capabilities
  • Recognize opportunities to influence and create strategic alliances
  • Use strategic thinking to identify key strengths and weaknesses in your work group
  • Encourage and support risk taking and innovation at all levels
  • Develop persuasive skills to sell your strategic ideas

What you will cover:

Developing and Balancing Operational and Strategic Management Skills

  • Establish a working definition of operational management
  • Explore the key attributes of today’s strategic leaders

Creating a Strategic Frame of Reference

  • Understand the key components of the strategic leadership model
  • Develop a strategic leader’s approach for your own work environment

Understanding Your Current Operational Mission: Your Team, Your Customers and Your Competitors

  • Strategic thinking: moving from a limited context to a broader view
  • Understand how to apply a SWOT analysis to your team
  • Create a mission statement defining the operational reality of your work group

Developing a Strategic Vision: Moving from What Is to What If

  • How to identify priority issues to create your strategic advantage
  • Encourage innovative solutions
  • Prepare a draft of a vision statement

Making Your Vision a Reality: Influencing Key Stakeholders

  • Develop their persuasive skills
  • Explore a range of options for influencing others

Your Personal Plan: Developing and Selling Your Vision of the Future

  • Communication strategies to sell your strategic plan
  • Conduct key conversations to encourage innovation and risk taking

Course Outline:


  • Encourage All Managers and Employees to Think Strategically
  • Encourage All Employees to Share in Developing and Working Toward a Strategic Vision of the Future for Their Organization to Be Successful
  • Encourage Participants to Continually Ask Themselves, “What Can I Do to Contribute?” and, As a Work Group or an Organization, “Where Are We Going?”


Developing and Managing Your Operational Management and Strategic Leadership

  • Define Operational Management
  • Define Attributes of Strategic Leaders
  • Determine How to Balance Your Skills
  • Identify Your Current Skills


Creating a Strategic Frame of Reference

  • Describe the Strategic Frame of Reference
  • Define Key Outputs
  • Develop a Strategic Leader’s Approach

 Understanding Your Current Operational Mission

  • Clarify the Purpose of Your Work Group
  • Draft a Mission Statement
  • Create a SWOT Analysis


Developing a Strategic Vision: Moving from “What Is” to “What If”

  • Assess Customer Needs, Wants, and Expectations
  • Determine an Approach for Developing Customer Data
  • Use an Importance/Performance Matrix
  • Create Linkage Between the Mission and Vision
  • Describe the Power of Vision


Making Your Vision a Reality: Influencing Innovation

  • Use Persuasive Skills
  • Describe Influencing Options
  • Assess Your Ability to Encourage Innovation
  • Conduct Five Key Conversations

Your Personal Plan

  • Complete a Strategic Frame of Reference
  • Prepare to Communicate Your Mission and Vision Statements
  • Identify and Practice a Key Conversation You Intend to Have Upon Your Return to Work
  • Consolidate Your Personal Plan of Action 

Still have questions? Ask the community.

Refund Policy
Transfer, Cancellation and Refund Policy:

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee. 

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please email CourseHorse.

Pricing, Offers, and Discounts Policy:

AMA-delivered programs are eligible for AMA member pricing, GSA pricing, special offers, and discounts as applicable, according to the terms of the specific pricing, offer and/or discount. Third party-delivered programs available through AMA and Express Skills courses are excluded from all discounted pricing, offers, and discounts offered by AMA, including but not limited to AMA member pricing, GSA pricing, AMA Seminar Savings Pass redemptions, AMA SLS Contract pricing, AMA Annual Pass/All-Access Pass, and complimentary registrations of any type.


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Start Dates (1)
Start Date Time Teacher # Sessions Price
9:00am - 4:30pm Pacific Time TBD 2 $2,795
This course consists of multiple sessions, view schedule for sessions.
Fri, Mar 17 9:00am - 4:30pm Pacific Time TBD

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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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