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The Voice of Leadership: How Leaders Inspire

at American Management Association - UNION SQUARE

Course Details
Price:
$2,845
Start Date:

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Location:
UNION SQUARE
780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103
(Map)
Description
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20

What you'll learn in this leadership training:

The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution.

The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world's best communicators. You'll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results.

Who Should Attend

Experienced managers and executives and anyone who aspires to a leadership position or who is expected to provide leadership.

How You Will Benefit

  • Improve your leadership communication skills
  • Build greater buy-in, trust and loyalty
  • Demonstrate grace under fire and defuse tension
  • Overcome resistance to change
  • Motivate followers and inspire them to action
  • Rally support in difficult situations

What You Will Cover

The Voices of Effective Leaders - Past and Present

  • Describe typical situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
  • Identify five traits of effective leadership communication and assess how well you demonstrate those traits

Finding Your Leadership Voice

  • Learn the two components of a leader’s voice
  • Describe several leadership communication styles and describe your dominant style

Crafting Compelling Messages That Inspire Action and Produce Results

  • Pinpoint the desired results of your leadership message by using a results matrix
  • Shape your leadership message

Setting the Stage for Powerful Communication

  • Pick the right forum for leadership communications and create a winning setting for your key messages
  • Overcome stage fright and communication anxiety

Taking the Lead

  • Generate presence and charisma that command respect
  • Send clear messages that maximize audience understanding

Setting the Direction You Want Others to Travel

  • Communicate a clear mission and inspire vision and values
  • Delegate authority in ways that prompt others to take responsibility

Influencing and Inspiring Others into Action

  • Identify the factors that demotivate
  • Light a fire in the hearts of others

Coaching, Counseling and Mentoring for Improved Performance

  • Stimulate and guide authentic coaching, counseling and mentoring sessions

Addressing Tough and Touchy Topics in Ways That Defuse Tension

  • Handle conflict and hostile disputes

Outline

Learning Objectives

  • Describe and Apply the Five Principles of Effective Leadership Communication
  • Craft a Compelling Leadership Message That Inspires Action and Produces Results
  • Describe and Apply Four Leadership Communication Styles
  • Take Charge of a Group of People and Win Their Support
  • Communicate the Strategic Direction with Passion
  • Set the Operational Direction (Delegate Responsibility) in Ways That Get Action
  • Influence Buy-In and Committed Action
  • Inspire People to Do Their Best
  • Coach, Counsel, and Mentor Others to Build Their Skills and Grow Personally
  • Recognize and Reward People for Their Efforts and Good Work
  • Handle Tough Situations in Ways That Minimize Resistance and Maximize Acceptance

The Voices of Effective Leaders Past and Present

  • Define Leadership
  • Describe Typical Leadership Situations, and Assess How Well You Use the Language of Leadership in Those Situations
  • Describe Five Traits of Effective Leaders as Communicators and Assess How Well You Demonstrate Those Traits
  • Explain How Effective Leaders—Past and Present—Have Communicated Well

Finding Your Leadership Voice

  • Describe the Two Components of a Leader’s Voice
  • Describe How to Find Your True Voice as a Leader
  • Describe Four Leadership Communication Styles and Identify Your Dominant Style
  • Describe When and How to Use Each Style

Crafting a Compelling Message That Influences, Inspires, and Produces Results

  • Gather Your Thoughts Quickly to Craft a Message
  • Pinpoint the Desired Results of Your Leadership Message
  • Tailor Your Message to the Intended Audience So That It Resonates

Getting the Attention and Understanding of Those You Wish to Lead

  • Get the Genuine Attention of Followers
  • Generate Presence and Charisma That Command Respect
  • Send Clear Messages That Maximize Audience Understanding
  • Tell Dramatic Stories That Captivate Audiences and Make Your Message Clear

Setting the Direction for Others

  • Communicate a Strategic Direction (an Inspiring Vision, Mission, and Values Statement) with Passion and Precision
  • Set the Operational Direction, Assign Responsibility, and Delegate Authority in Ways That Prompt Others to Take Responsibility

Influencing Buy-In and Committed Action

  • Describe and Apply Nine Different Influence Strategies
  • Get Others to Accept, Endorse, and Advance Your Agenda
  • Overcome Resistance and Initiate Change

Inspiring Others to Do Their Best

  • Describe the Factors That Motivate and Demotivate People
  • Light a Fire in the Hearts of Others

Coaching, Counseling, and Mentoring for Improved Performance

  • Conduct Authentic Coaching, Counseling and Mentoring Sessions
  • Provide Positive Feedback and Constructive Criticism

Address Tough and Touchy Situations in Ways That Defuse Tension

  • Discuss the “Undiscussables” and Other Sensitive Issues Tactfully
  • Defuse Tension and Assert Yourself Well in Tense Situations
  • Deliver Bad News and Unpopular Changes in Ways That Win Acceptance
  • Handle Conflict and Mediate Disputes


Reviews:

★★★★★
"outstanding"
The course was outstanding!

Donrico C. 
10/12/2020


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Transfer, Cancellation and Refund Policy:

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee. 

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please email CourseHorse.

Pricing, Offers, and Discounts Policy:

AMA-delivered programs are eligible for AMA member pricing, GSA pricing, special offers, and discounts as applicable, according to the terms of the specific pricing, offer and/or discount. Third party-delivered programs available through AMA and Express Skills courses are excluded from all discounted pricing, offers, and discounts offered by AMA, including but not limited to AMA member pricing, GSA pricing, AMA Seminar Savings Pass redemptions, AMA SLS Contract pricing, AMA Annual Pass/All-Access Pass, and complimentary registrations of any type.

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School: American Management Association

American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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