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Business Relationship Management: IT & Business is unfortunately unavailable

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Responding to Conflict: Strategies for Improved Communication

American Management Association @ 2345 Crystal Dr , Arlington, VA

Learn how to manage conflicts and improve communication with this comprehensive course from the American Management Association. Gain valuable skills to identify the causes of conflict and choose appropriate strategies to resolve them, while also developing greater self-awareness and emotional control. Expand your conflict management skills today.

(5) All levels 21 and older
$2,695

2 sessions

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Business Relationship Management: IT & Business

  • Intermediate
  • 18 and older
  • $2,650
  • 13650 Dulles Technology Dr, Herndon, VA
  • 22 hours & 30 minutes over 3 sessions
Business Relationship Management: IT & Business
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  • $2,650
  • Herndon Education and AnyWare Center @ 13650 Dulles Technology Dr Ste #175, Herndon, VA 20171
  • 22 hours & 30 minutes over 3 sessions
  • Course 902
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Class Description

Description

What you'll learn in this business management course:

Complete Title: Business Relationship Management: Aligning IT & the Business

Business relationship managers provide value to their organization by aligning business needs with IT services, while satisfying the needs of stakeholders. In this training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practices, and solve business problems in an IT environment.

You Will Learn How To:
  • Build a strong alignment between IT and the business
  • Plan a strategy that positions you as a trusted IT advisor to key stakeholders
  • Choose IT projects that build trust and alignment
  • Articulate IT solutions that meet business needs
  • Differentiate your internal IT services for competitive solutions
Requirements: Two years of work experience in IT or business

Course Outline:
  • Overview of Relationship Management
  • Principles for Aligning IT and the Business
  • Determining the Current State of IT
  • Building the Trusted Relationship
  • Facilitating Actionable IT Solutions
  • Winning Competitive IT Projects

Refund Policy

If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to 3 weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.

  • If a customer transfers to another course prior to 3 weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.
  • If a customer needs to cancel an enrollment 3 weeks prior to the start of the class or within seven days of registration, we will refund 95% of any prepaid course tuition for that enrollment.
  • If a customer does need to transfer or cancel a course within 3 weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances.

Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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  • This class will earn you 26500 points. Points give you money off your next class!

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Learning Tree International

Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...

Read more about Learning Tree International

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Learning Tree International

Learning Tree International

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