Administrator (Lightning)
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at Certstaffix Training - Largo

Course Details
$2,910 4 seats left
Start Date:

Mon, Mar 01, 10:00am - Mar 05, 5:00pm Eastern Time (5 sessions)

1300 Caraway Ct Ste 200
Btwn McCormick & Arena Drives
Largo, Maryland 20774
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 3

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this salesforce training:

This class is designed to teach students the foundation of Salesforce in the new Lightning Experience and to help students prepare for the Salesforce Certified Administrator exam. A student in this class will learn how to administer and configure Salesforce in Lightning and develop new applications utilizing the platform.

The instructor will cover all the basic administration concepts within Salesforce in addition to sharing real-world experiences and best practices. The class presents a broad range of topics covering just about everything on which a student will be tested. These topics include but are not limited to basic administration, the architecture, configuration, customization and data management. There is in-depth coverage of system security topics such as Users, Licenses, Profiles, Field Level Security, Permission Sets, Record Security, Organization-Wide Defaults, Role Hierarchy & Roles, Sharing Rules, Account Teams, Sales Teams, and Queues. 

The object model related to sales force automation, marketing automation and service are thoroughly covered as well with sections on Accounts, Contacts, Opportunities, Products & Price Books, Quotes, Leads, Campaigns, Cases, Solutions, Knowledge, Ideas, and Answers. The automation of processes within Salesforce including the use of Workflow Rules, Approval Processes, and the Process Builder will be discussed and used in scenario-driven exercises. Students will also learn to develop new applications on the platform using the declarative interface. Analytics, including Lightning Reports, Lightning Dashboards, and list views will be covered in detail as well.

This class will cover the Lightning version of Salesforce.

Who Should Attend
People with a strong technical background, such as system administrators, developers or consultants, who have experience with another CRM or ERP system and are looking to quickly develop equivalent skills on Salesforce.

Course Outline

Day 1
  • Agenda & Course Overview
  • Introduction to GenWatt
  • Setting up a Practice Site
  • Salesforce Overview
  • Lightning Experience
  • Mobile Access with the Salesforce App
  • Licensing
  • Object Model
  • System Security
  • Users
  • Network Security
  • Activation
  • Login History
  • Trusted IP Address Ranges
  • Profiles
  • Object Permissions
  • IP Login Restrictions
  • Login Hours
  • Permission Sets
  • Architecture & Model, View, Controller
  • Apex & Visualforce Overview
  • Record Security
  • Record Ownership / Full Access
  • Organization Wide Defaults
  • Role Hierarchy & Roles
  • Sharing Rules
  • Manual Sharing
  • Account Teams
  • Opportunity Teams
  • Queues
  • Case Teams
Day 2
  • Folder Access
  • Search Settings
  • Customization
  • Custom Fields
  • Picklists
  • Controlling & Dependent Picklists
  • Formula Fields
  • Field Level Security
  • Security & Sharing Knowledge Check
  • Customization
  • Page Layouts
  • Record Types
  • Business Processes
  • Products & Price Books
  • Quotes
  • Sales Productivity Tools
  • Field History
Day 3
  • Service Relationships
  • Cases
  • Solutions
  • Knowledge
  • Case Assignment Rules
  • Escalation Rules
  • Community Relationships
  • Ideas
  • Answers
  • Chatter
  • Object Relationships
  • Lookup & Master Detail Fields
  • Schema Builder
  • Rollup Summary Fields
  • Lookup Field Filters
  • Recruiting Application
  • Custom Objects
  • Position, Application, Interviewer, Review
  • Custom Tabs
  • Custom Apps
  • Setup Audit Trail
  • Automation
  • Data Validation
Day 4
  • Workflow
  • Workflow Actions
  • Email Templates
  • Time Based Workflow
  • Approval Processes
  • Lightning Process Builder and Lightning Connect
  • Lightning App Builder and Lightning Components
  • Salesforce Record IDs
  • Import Wizards
  • Data Loader
  • Mass Transfer
  • External IDs
  • Upsert
  • Mass Delete
  • Weekly Data Export
  • List Views
  • Reports and the Lightning Report Builder
  • Report Folders
  • Prebuilt Reports
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
Day 5
  • Reports (continued…)
  • Date Filters
  • Report Charts
  • Bucket Fields
  • Report Summary Fields
  • Custom Report Types
  • Report Scheduling
  • Dashboards
  • Folders
  • Components
  • Dashboard Scheduling
  • Knowledge Check
  • Marketing Relationships
  • Leads
  • Lead Conversion
  • Web to Lead
  • Lead Assignment Rules
  • Lead Auto-Response Rules
  • Campaigns
  • Campaign Members
  • Campaign Influence
  • Files
  • Communities
  • Sites
  • Administrator Exam Prep
  • Session Wrap-up
Headsets for free, Guaranteed to Run, Re-Takes for free (Up to 6 months), Interactive Classroom environment.

Registration Note: We can only accept students into our classes whose tuition is being paid by an employer or sponsoring organization. Self-paying individuals cannot enroll.

School Notes:

Courseware (if a course has a Courseware) will be shipped to the address provided two weeks before the class starts. Make sure that the additional info field is properly and correctly filled out to avoid Courseware being lost in transit. Please also note that P.O. Box addresses are not allowed.

Certstaffix Training offers instructor-led live training classes that can be taken from your home or work. We also have real physical locations where students can go and connect to class in a quiet office with a computer that we provide. Our instructors teach from a remote location while being able to interact with students as in a traditional classroom setting.

Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows: 

All of our classes are offered live online and any student with a computer and an internet connection can take class from their home or anywhere else they feel comfortable. For customers who are concerned about COVID-19 with regard to attending classes from one of our computer labs, please know that you can switch to attend from home up to the day before class. We just ask that you notify us so we can send them class connection information and inform the center staff that they won’t be coming in for class. 

With regard to our computer labs, each one holds a maximum of only two students per room so no student will need to be in close proximity to any large group of people. We’ve also asked the centers that host our computer labs to disinfect all keyboards/mice/surfaces, etc. after each use and requested that they provide hand sanitizer to our students. That being said, we definitely understand if a student would feel more comfortable taking class from their home.  

We purchase and ship books to students two weeks before their class date and we are charged for any computer lab booking if not cancelled within a week of the booking date, so we would not be able to fully refund a student who wants to cancel less than two weeks before class without incurring a financial loss to us that we would not be able to recover. With the attend from home option, students do hava a choice to stay home and still get their training. Students can also choose to postpone their training to a later date if they wish. 


Original cancellation policy (non-COVID-19):

You can cancel or reschedule your registration without penalty or charge provided you give notice of 10 business days (M-F) or more days before the start of my class.

If you request to cancel or reschedule your registration 10 Business Days (M-F) or less days before the class start you will be charged 100% the course fee and will not be entitled to a refund. You have one (1) opportunity to use our Make-Up policy to have those funds applied to a later class date.

You cannot change your class location ten (10) Business days (M-F) or less before the class start because Certified Staffing Solutions has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

Should Certified Staffing Solutions need to cancel your class due to insufficient enrollment, or postpone it due to events beyond their control, Certified Staffing Solutions will notify you as soon as possible. In such cases, you may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

Travel arrangements and costs are the sole responsibility of the student. Certified Staffing Solutions suggests obtaining refundable reservations. Certified Staffing Solutions classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certified Staffing Solutions will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.


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Start Dates (1)
Start Date Time Teacher # Sessions Price
10:00am - 5:00pm Eastern Time Remote Instructor 5 $2,910
This course consists of multiple sessions, view schedule for sessions.
Tue, Mar 02 10:00am - 5:00pm Eastern Time Remote Instructor
Wed, Mar 03 10:00am - 5:00pm Eastern Time Remote Instructor
Thu, Mar 04 10:00am - 5:00pm Eastern Time Remote Instructor
Fri, Mar 05 10:00am - 5:00pm Eastern Time Remote Instructor

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Certstaffix Training

Certified Staffing Solutions specializes in providing computer training and instructors nationwide. Our instructors are professional trainers and utilize hands-on exercises to reinforce lecture. Each averages more than 5 years delivering classes to business professionals.

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