Achieving ITIL® Foundation Certification

Achieving ITIL® Foundation Certification
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Achieving ITIL® Foundation Certification

Learning Tree International

Price:
$2,650
Start Date:

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Location:
Alexandria
1925 Ballenger Ave
Btwn Dulany & John Carlyle Streets
Washington, District of Columbia 22314
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Important:
Course 1197
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 16

What you'll learn in this itil training:

This ITIL Foundation Certification training course is where you can start your journey into the realm of ITIL (Information Technology Infrastructure Library). ITIL is the most recognized Service Management framework in IT. It consists of five core disciplines that provide recommendations on:
  1. Service Strategy
  2. Service Design
  3. Service Transition
  4. Service Operation
  5. Continual Service Improvement
In this ITIL Foundation course, you gain an essential understanding of the ITIL framework as well as the best practices to more effectively manage IT service delivery to customers. This three-day course taught by real-world ITIL practitioners will provide the knowledge needed to pass the ITIL foundation certification exam, two credits towards ITIL Expert certification, and entry points to more advanced ITIL courses.

You Will Learn How To:
  • Prepare for and pass the ITIL Foundation certification exam
  • Identify opportunities to develop IT processes using ITIL guidelines
  • Interact with IT teams using ITIL terminology and concepts
  • Explore IT service management processes
  • Recognize the importance of IT and business integration
Requirements: Basic IT literacy

Who Should Attend:
  • Anyone seeking ITIL Foundation certification
  • Those interested in controlling IT costs, improving IT service quality, and balancing IT resources
  • All IT professionals, IT project managers, IT managers, IT project or team members, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions
Course Preparation:
  • Before your event, you will be sent the ITIL Foundation Handbook and a Pre-Course Study Guide, which will let you know which parts of the ITIL Foundation Handbook you should study before class
  • To prepare you for the exam, homework and study assignments will be provided each night of the course
Course Outline:
  • Service Management as a Practice
  • ITIL Service Lifecycle
  • ITIL Core Concepts
  • ITIL Key Principles and Models
  • ITIL Processes
  • Service Management Functions and Roles

Still have questions? Ask the community.

If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to two weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.

If a customer transfers to another course prior to two weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.

If a customer needs to cancel an enrollment two weeks prior to the start of the class or within seven days of registration, we will refund 100% of any prepaid course tuition for that enrollment.

If a customer does need to transfer or cancel a course within two weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances. Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.

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School: Learning Tree International

Learning Tree International

Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...

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