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Management Skills for New Managers

Elevate your management skills and excel as a new manager with this comprehensive course from the American Management Association. Gain practical methods and insights to motivate, communicate, and lead your team to new levels of greatness. Boost your confidence and effectiveness as a manager with this fast-paced program.

  • All levels
  • 21 and older
  • $2,695
  • Live, interactive online classroom
  • 426 hours & 30 minutes over 66 sessions
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  • $2,695
  • Live, interactive online classroom
  • 426 hours & 30 minutes over 66 sessions
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Show all 66 sessions
  • Mon, Apr 01 at 2:00pm - 5:30pm
  • Tue, Apr 02 at 2:00pm - 5:30pm
  • Mon, Apr 08 at 2:00pm - 5:30pm
  • Tue, Apr 09 at 2:00pm - 5:30pm
  • Mon, Apr 15 at 11:00am - 7:00pm
  • Tue, Apr 16 at 11:00am - 6:30pm
  • Thu, Apr 25 at 9:00am - 5:00pm
  • Fri, Apr 26 at 9:00am - 4:30pm
  • Tue, May 07 at 2:00pm - 5:30pm
  • Wed, May 08 at 2:00pm - 5:30pm
  • Thu, May 09 at 2:00pm - 5:30pm
  • Fri, May 10 at 2:00pm - 5:30pm
  • Thu, May 16 at 9:00am - 5:00pm
  • Fri, May 17 at 9:00am - 4:30pm
  • Tue, May 28 at 11:00am - 7:00pm
  • Wed, May 29 at 11:00am - 6:30pm
  • Mon, Jun 03 at 9:00am - 5:00pm
  • Tue, Jun 04 at 9:00am - 4:30pm
  • Mon, Jun 10 at 10:00am - 6:00pm
  • Tue, Jun 11 at 10:00am - 5:30pm
  • Thu, Jun 13 at 2:00pm - 5:30pm
  • Fri, Jun 14 at 2:00pm - 5:30pm
  • Thu, Jun 20 at 2:00pm - 5:30pm
  • Fri, Jun 21 at 2:00pm - 5:30pm
  • Mon, Jun 24 at 11:00am - 7:00pm
  • Tue, Jun 25 at 11:00am - 6:30pm
  • Tue, Jul 09 at 9:00am - 5:00pm
  • Wed, Jul 10 at 9:00am - 4:30pm
  • Thu, Jul 18 at 10:00am - 6:00pm
  • Fri, Jul 19 at 10:00am - 5:30pm
  • Mon, Jul 29 at 11:00am - 7:00pm
  • Tue, Jul 30 at 11:00am - 6:30pm
  • Mon, Aug 05 at 2:00pm - 5:30pm
  • Tue, Aug 06 at 2:00pm - 5:30pm
  • Mon, Aug 12 at 2:00pm - 5:30pm
  • Tue, Aug 13 at 2:00pm - 5:30pm
  • Thu, Aug 15 at 9:00am - 5:00pm
  • Fri, Aug 16 at 9:00am - 4:30pm
  • Mon, Aug 26 at 11:00am - 7:00pm
  • Tue, Aug 27 at 11:00am - 6:30pm
  • Thu, Sep 05 at 9:00am - 5:00pm
  • Fri, Sep 06 at 9:00am - 4:30pm
  • Tue, Sep 17 at 10:00am - 6:00pm
  • Wed, Sep 18 at 10:00am - 5:30pm
  • Thu, Sep 26 at 9:00am - 5:00pm
  • Fri, Sep 27 at 9:00am - 4:30pm
  • Mon, Oct 07 at 2:00pm - 5:30pm
  • Tue, Oct 08 at 2:00pm - 5:30pm
  • Wed, Oct 09 at 2:00pm - 5:30pm
  • Thu, Oct 10 at 2:00pm - 5:30pm
  • Thu, Oct 17 at 10:00am - 6:00pm
  • Fri, Oct 18 at 10:00am - 5:30pm
  • Mon, Oct 28 at 11:00am - 7:00pm
  • Tue, Oct 29 at 11:00am - 6:30pm
  • Wed, Nov 06 at 9:00am - 5:00pm
  • Thu, Nov 07 at 9:00am - 4:30pm
  • Thu, Nov 14 at 10:00am - 6:00pm
  • Fri, Nov 15 at 10:00am - 5:30pm
  • Mon, Nov 25 at 9:00am - 5:00pm
  • Tue, Nov 26 at 9:00am - 4:30pm
  • Wed, Dec 04 at 11:00am - 7:00pm
  • Thu, Dec 05 at 11:00am - 6:30pm
  • Thu, Dec 12 at 9:00am - 5:00pm
  • Fri, Dec 13 at 9:00am - 4:30pm
  • Thu, Dec 19 at 10:00am - 6:00pm
  • Fri, Dec 20 at 10:00am - 5:30pm
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Class Description

Description

What you'll learn in this management course:

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

What Will Be Covered

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet

How You Will Benefit

  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Reviews:

★★★★★
"I very much enjoyed the class"
I very much enjoyed the class. A lot of information in a short amount of time. Will spend time reviewing all the information.

Sue Z. 
2/3/2021

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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