Course Details
$2,595 100 seats left
Start Date:

Mon, Dec 12, 10:00am - Dec 13, 5:30pm Eastern Time (2 sessions)

Next start dates (1)

Live, interactive online classroom
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20
System Requirements: 

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements
  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.

Additional Requirements: 
  • Minimum bandwidth requirement is 512 kbps for meeting attendees 
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator. 
  • POP-UP Blockers must be turned off to access the program. 
Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!
Class Delivery: AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.

You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups.  A headset is required for optimal communication throughout the Live Online Seminar.

A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.     

What you'll learn in this business training:

Psychological Safety: An Imperative for High Performing Teams

Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea.  Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest.    

This course will help you become familiar with the elements of psychological safety and how they relate to trust, high-performing teams and innovation. You’ll also learn how to apply psychological safety in your organization through a special capstone exercise. 

Who Should Attend

  • Leaders
  • Managers
  • Team Leads
  • HR professionals
  • Decision makers
  • Other stakeholders across job functions who need to create an open and accepting culture for greater success

How You Will Benefit

  • Learn what comprises psychological safety, as well as the business imperative for it 
  • Recognize the high-level science and research behind psychological safety 
  • Enhance your understanding of healthy conflict and its value in fostering psychological safety 
  • Experience how to build connection rapidly and with ease among team members 
  • Gain more skill in utilizing courageous conversations 
  • Recognize the mindsets and behaviors that impact psychological safety 
  • Review case studies of organizations with high and low levels of psychological safety 
  • Develop greater confidence creating environments that foster increased trust, belonging, and risk-taking, leading to higher levels of innovation, satisfaction, and performance 
  • Practice using interpersonal skills to develop a climate of high psychological safety 
  • Take ownership of supporting a culture of psychological safety 

What You Will Cover

  • Defining psychological safety and discussing its benefits 
  • Exploring the impact when psychological safety is not part of your team and organizational culture  
  • Learning how remote and flexible work influence psychological safety 
  • Discussing the people and business imperative for psychological safety 
  • Exploring strategies to effectively engage all voices and manage diverse perspectives 
  • Creating emotionally and socially intelligent practices to foster psychological safety 
  • Identifying the behaviors that make us feel more psychologically secure 
  • Influencing power structure drivers to develop a workplace of psychological safety  
  • Exploring 3 crucial concepts in relation to psychological safety: trust, risk and vulnerability 
  • Developing strategies for effective feedback delivery and healthy conflict management 
  • Providing feedback to positively reinforce behaviors and celebrate success 
  • Creating psychological safety in a virtual environment 
  • Capstone Activity: Taking ownership of helping to develop a culture of psychological safety

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy
Transfer, Cancellation and Refund Policy:

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee. 

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please email CourseHorse.

Pricing, Offers, and Discounts Policy:

AMA-delivered programs are eligible for AMA member pricing, GSA pricing, special offers, and discounts as applicable, according to the terms of the specific pricing, offer and/or discount. Third party-delivered programs available through AMA and Express Skills courses are excluded from all discounted pricing, offers, and discounts offered by AMA, including but not limited to AMA member pricing, GSA pricing, AMA Seminar Savings Pass redemptions, AMA SLS Contract pricing, AMA Annual Pass/All-Access Pass, and complimentary registrations of any type.
Start Dates (2)
Start Date Time Teacher # Sessions Price
10:00am - 6:00pm Eastern Time TBD 2 $2,595
This course consists of multiple sessions, view schedule for sessions.
Tue, Dec 13 10:00am - 5:30pm Eastern Time TBD
9:00am - 5:00pm Eastern Time AMA Faculty- the AMA Advantage 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Tue, Jan 24 9:00am - 4:30pm Eastern Time AMA Faculty- the AMA Advantage

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