Thankfully we have 31 other Communication Skills Classes for you to choose from. Check our top choices below or see all classes for more options.
This class isn't on the schedule at the moment, but
save it to your Wish List to find out when it comes back!
If you're enrolled in an upcoming date,
this simply means that date has now sold out.
How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.
This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
How will you benefit
What You Will Cover
The Importance of Perception
Communication Style Differences
Effective and Powerful Communication
Effective Listening Skills
Diplomacy, Tact and Credibility
Who should attend
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.
OutlineLearning Objectives
Communication: A Matter of Perception
Apply Diplomacy
Communicating with Tact
Demonstrating Credibility
Putting It All Together
Reviews:
★★★★★
"Well-run and informative"
The class was well-run and informative. Dian did a great job, and I acquired tools I'll use in the future.
Dian A.
1/14/2020
Still have questions? Ask the community.
American Management Association
UNION SQUARE
780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103 UNION SQUARE
780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103
This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
Read more about American Management Association
This school has been carefully vetted by CourseHorse and is a verified SF educator.
at Sally Williamson & Associates - Redwood City 585 Broadway, Redwood City, California 94063
Everyone is a storyteller whether you’re on a stage, across a conference table or on a video conference. Impactful presentations leverage the power of storylines to reach an objective. The best approach is to start with a compelling message, and then learn to develop a storyline that proves it out. Specific stories are tied to points within the storyline...
Everyone is a storyteller whether you’re on a stage,...
Read moreTuesday Aug 23rd, 9am - 4pm Pacific Time
at Zenspeak - Public Speaking Center - Online 94103
*** This is an online session. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Observe a trial class to see if it's right for you. Based out of New York City for 30 years, we are now offering these classes online to an international audience. This one trial class is...
*** This is an online session. Zoom link will be...
Read moreTue, Aug 16
3:00pm - 4:30pm Pacific Time
Tue, Aug 16
3:00pm - 4:30pm Pacific Time
Sat, Aug 20
7:00am - 8:30am Pacific Time
Sat, Aug 20
7:00am - 8:30am Pacific Time
Tue, Aug 23
3:00pm - 4:30pm Pacific Time
This class has 13 more dates.
Tap here to see more
Tuesday Aug 16th, 3pm - 4:30pm Pacific Time
at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected...
It can happen at a moment’s notice: you need to...
Read moreThursday Sep 8th, 9am - 4:30pm Pacific Time
(2 sessions)at Zenspeak - Public Speaking Center - Online 94103
*** This is an online course. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Based out of New York City for 30 years, we are now offering these classes online to an international audience. ****30 Years of Testimonials: https://www.speakeeezi.com/success.htm Zenspeak...
*** This is an online course. Zoom link will be sent...
Read moreTue, Aug 16
3:00pm - 4:30pm Pacific Time
Meets 10 Times
Sat, Aug 20
7:00am - 8:30am Pacific Time
Meets 10 Times
Tue, Aug 23
3:00pm - 4:30pm Pacific Time
Meets 10 Times
Sat, Aug 27
7:00am - 8:30am Pacific Time
Meets 10 Times
Tue, Aug 30
3:00pm - 4:30pm Pacific Time
Meets 10 Times
This class has 45 more dates.
Tap here to see more
Tuesday Aug 16th, 3pm - 4:30pm Pacific Time
(10 sessions)at Speakeasy Inc. - FINANCIAL DISTRICT 100 Pine St Ste 400, San Francisco, California 94111
Talk So People Listen is a three-day program designed to develop a stronger communication style in any individual contributor or high potential in your company. This program is for the individual who understands the importance of communication to driving business results and who is committed to developing a style that can positively impact...
Talk So People Listen is a three-day program designed...
Read moreMon, Aug 15
8:30am - 5:30pm Pacific Time
Meets 3 Times
Mon, Aug 22
8:30am - 5:30pm Pacific Time
Meets 3 Times
Mon, Sep 12
8:30am - 5:30pm Pacific Time
Meets 3 Times
Wed, Sep 21
8:30am - 5:30pm Pacific Time
Meets 3 Times
This class has 2 more dates.
Tap here to see more
Monday Aug 15th, 8:30am - 5:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Partnering with Your Boss: Strategic Skills for Administrative Professionals Attend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, relationship building and listening. Learn how to communicate confidently and assertively—and develop and use power and authority. You’ll return to work better...
Partnering with Your Boss: Strategic Skills for Administrative...
Read moreThursday Aug 18th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best. Productivity stems from face-to-face communication, as well as your ability to...
If you're like most people, you run into trouble when...
Read moreMonday Aug 15th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Moving Ahead: Breaking Behavior Patterns That Hold You Back What’s your professional image? Do you steamroll over others in a quest for power…constantly rebel against authority…start and spread office gossip…cry at the drop of a hat in stressful situations? These are just a few examples of bad behavior that contribute to a poor professional...
Moving Ahead: Breaking Behavior Patterns That Hold...
Read moreThursday Aug 18th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Get set to immerse yourself in an intensive learn-by-practicing leadership course to help you transform into an incredible business leader. From insights on how to build commitment to leading change and developing an agile mindset, this program gives you the skills and know-how to expertly handle challenges and implement your vision for success. ...
Get set to immerse yourself in an intensive learn-by-practicing...
Read moreMonday Aug 22nd, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to develop grace under...
The Voice of Leadership: How Leaders Inspire, Influence...
Read moreMonday Aug 29th, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
There’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way? Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts,...
There’s no shortage of ways to communicate quickly...
Read moreWednesday Sep 14th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Project Team Leadership: Building Commitment Through Superior Communication Create more successes through enhanced project leadership, communication and negotiation skills. The demands of a project leadership role are unique. You must learn how to serve both the needs of your team members with the needs of the project—not an easy task....
Project Team Leadership: Building Commitment Through...
Read moreWednesday Sep 21st, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Be the great boss from the start! Who Should Attend: Newly appointed or prospective managers with less than one year of management experience who are interested in mastering basic management skills. Your former peers are now your direct reports. Do you know how to adopt the mindset of a manager, let go of your previous role and get work done through...
Be the great boss from the start! Who Should Attend:...
Read moreThursday Sep 22nd, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Unleash your personal power to negotiate, influence and persuade Who Should Attend: This persuasion and influencing course is ideal for those who need to have work done through others—or who need to convince another person to buy into an idea or follow up on a request. Whether you’re dealing with bosses, colleagues, staff members or senior...
Unleash your personal power to negotiate, influence...
Read moreThursday Aug 25th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Building Better Work Relationships: New Techniques for Results-Oriented Communication In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your...
Building Better Work Relationships: New Techniques...
Read moreMonday Sep 19th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful...
Why does emotional intelligence (EI) matter? Because...
Read moreWednesday Sep 14th, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills...
Without strong and effective relationships in business,...
Read moreThursday Sep 15th, 9am - 4:30pm Pacific Time
(2 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion. From presentations to public speeches, your effectiveness as an executive and future career hinge on your ability to step up to the podium, command attention and transform every presentation into a credible and compelling communication....
Take your public speaking to the next level! Speak,...
Read moreMonday Sep 12th, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Mastering assertiveness skills can do a lot more than just help win arguments. If you want your managers to enhance their leadership stature and persuade others to help reach their goals, Assertiveness Training for Managers is an important first step. Assertiveness Training for Managers gives your managers the opportunity to learn how their behavior...
Mastering assertiveness skills can do a lot more than...
Read moreMonday Sep 19th, 9am - 4:30pm Pacific Time
(3 sessions)at American Management Association - UNION SQUARE 780 Mission St, San Francisco, California 94103
Full Course Title: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often...
Full Course Title: Managing Chaos: Tools to Set Priorities...
Read moreMonday Sep 19th, 9am - 4:30pm Pacific Time
(2 sessions)ALWAYS EARNING
We give you 5% back in rewards for every dollar spent on classes!
ALWAYS SAVING
Once you have $5 in reward points, you can apply them as a discount on future orders.
Questions? Contact us!
Get special date and rate options for your group. Submit the form below and we'll get back to you within 2 business hours with pricing and availability.