To receive a full refund you must complete at least 90% of your live Bootcamp Prep program.
- 90% course completion translates to the following attendance policies:
- Bootcamp Prep in a Month: Must be present for 12 of 14 class meetings in order to receive a refund
- Bootcamp Prep in a Week: Must be present for 7 of 8 class meetings in order to receive a refund
Q: If I get ill during the course and have to miss classes, will I still get a refund?
A: This attendance policy applies to all absences, even medical or family emergencies. If, after the class has started, you become aware that you will need--due to illness or other extenuating circumstances--to miss more than the allotted class meetings, you will be granted a refund. However, please bear in mind that we will only refund you once. You won't be eligible for a second refund should you complete at least 90% of a future class.
Q: Can I be refunded for more than one prep course?
A: You will not be refunded for more than one course. We will refund only the first Bootcamp Prep Live course (on-campus or remote, month-long or week-long) of which you complete 90%. We will also refund you should you need to withdraw mid-class due to extenuating circumstances*. Please note that this will count as your one and only refund, so you won't be eligible for a second refund in the future, regardless of course completion.
*E.g. severe illness, death of a family member, etc. Extreme circumstances will be evaluated on a case-by-case basis.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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