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Golden Rules of Etiquette for Business Events
American Management Association See all classes by this school - Self-paced Video Training
Build confidence in professional and social settings by learning essential business etiquette. Explore proper introductions, small talk, networking, dining, toasting, and graceful conversation exits. Gain practical guidance for navigating gatherings and following up appropriately.
Handling Difficult Conversations at Work
American Management Association See all classes by this school - Self-paced Video Training
Do You Want to Be a Bad Boss? Yeah, me too! And guess what, I AM! Now, for the first time ever, I’m sharing my easy step-by-step approach to alienating, infuriating and demoralizing the people you lead! It’s fun! Join me, Gil Kaggis, as I share the secrets to my success in this tell-all AMA webinar! This high-energy session explores the real-world business challenges of bad leadership through the lenses of two experts: Gil Kaggis, a fictional...
How to Deliver Powerful Presentations as an Introvert
American Management Association See all classes by this school - Self-paced Video Training
Build confidence as a presenter by learning how to use your natural introvert strengths. Explore practical techniques for preparing presentations, managing nerves, using effective verbal and nonverbal communication, and engaging audiences both in person and online. Gain actionable strategies for delivering clear, authentic presentations.
Data Analysis and Business Analytics for Beginners (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Lift your strategic decision-making by locking in essential data analysis methods and tools. Learn how to pull meaningful insights, present data visually, and apply statistical methods to real business challenges. Get hands-on practice with Excel that backs data-driven solutions.
AMA Excel Training Series (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Unlock the full potential of Excel so you can streamline your workflow and lift your data analysis skills. See powerful shortcuts, build insightful dashboard reports, and turn raw data into compelling presentations. Pick up how to put advanced functions and PivotTables to work so you can make smarter, faster business decisions.
Introduction to Artificial Intelligence (AI) (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
See how artificial intelligence is reshaping work across industries and learn how to navigate this shift with confidence. The course looks at the ethical use of AI, strategic adoption frameworks, and the skills needed to thrive in an AI-driven future. Get essential knowledge for guiding informed decisions and embracing innovation responsibly.
Building the Skills to Be an Essential Team Player (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Lift your workplace effectiveness by locking in emotional intelligence, clear communication, and meaningful collaboration. The course equips you with tools to build trust, manage conflict, and grow credibility across diverse teams. Learn how to balance your workload while staying resilient under pressure.
Achieving Success as a Business Professional (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to lead with confidence, manage priorities, and plan for success in any professional setting. Gain practical strategies for lifting your credibility, building trust, and communicating effectively. Learn how to balance your workload and put tools to work for greater productivity and influence.
Workplace Communication Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your communication through practical methods that lift credibility, build trust, and inspire others at every level of your organization. Learn how to manage conflict, tailor persuasive messages, and project confidence in both virtual and in-person settings. Grow writing and speaking skills that lift your professional presence.
Training and Presentation Skills (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Lock in the craft of designing learner-focused training programs while sharpening your presentation and facilitation skills. The course equips you with proven frameworks like the ADDIE Model and practical tools to engage audiences, whether in person or online. Build your confidence, lift credibility, and communicate with clarity and impact.
A Manager's Guide to Effective Work Relationships (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your management skills by locking in team leadership, trust-building, and effective communication. The course equips you to delegate with confidence, deliver meaningful feedback, and work through performance challenges with professionalism. Pick up strategies for nurturing inclusivity, managing hybrid teams, and leading through change.
How to Build a Professional Brand and Image (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Lift your professional presence by locking in the skills that build trust, credibility, and emotional intelligence. The course empowers you to communicate effectively across generations, manage stress through mindfulness, and lead with confidence. Understand how to regulate emotions, project authority, and inspire others through meaningful connection.
Frontline Customer Service Representative Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Gain actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Customer Service Manager Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Pull in actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Basics of Business Acumen (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your foundation in business through practical chops in budgeting, accounting, data analysis, and strategic planning. The course offers actionable tools for interpreting financial statements, growing customer-focused strategies, and managing projects with confidence. A great pick for professionals looking to lift performance and drive organizational success.
The Manager's Guide to Business Literacy Skills (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to lead with impact by growing core competencies across project management, strategic thinking, budgeting, plus inclusive leadership. Gain practical tools for handling hybrid teams, legal HR issues, and employee performance. The course equips you with the know-how to drive operational success while backing your organization's goals.
Diversity and Inclusion Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Build the skills to lead inclusive, high-performing teams by welcoming diverse perspectives and nurturing a culture of psychological safety. Gain practical insight on working through unconscious bias, communicating across generations, and growing into a more effective ally. Learn how to build a workplace where everyone feels respected, valued, and empowered to contribute.
7 Proven Practices to Boost Employee Engagement, Productivity and Performance (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Explore research-based practices for creating a highly engaged and high-performing workforce. Learn how workplace culture, leadership, communication and knowledge flow can influence employee performance. Discover seven proven practices designed to strengthen engagement, productivity and organizational results.
Business Essentials for Women
American Management Association See all classes by this school - Self-paced Video Training
Build the business acumen needed to become a more effective leader. This webinar explores how vision, mission, strategy, and KPIs connect to organizational success while helping you strengthen relationships and expand your operational knowledge. Develop practical strategies to connect your daily work to broader business goals.
Change Management Strategies for Team Leaders
American Management Association See all classes by this school - Self-paced Video Training
Learn how to recognize and manage the people-related risks that can arise during organizational change. Explore practical strategies for addressing resistance, improving readiness, and helping teams adapt more effectively. Gain insight into managing change and advocating for your team with leadership.
