Microsoft 365 Administrator Essentials (MS-102)

The MS-102 Administrator Essentials Training is designed to provide learners with a comprehensive understanding of Microsoft 365 administration. This training is particularly useful for those seeking to obtain the Microsoft 365 administrator certification.

The course covers three key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In the first section of the training, you will learn how to configure your Microsoft 365 tenant, including organizational profile, subscription options, component services, user accounts and licenses, security groups, and administrative roles. You will also learn how to configure Office client connectivity and manage user-driven client installations of Microsoft 365 Apps.

The training then shifts to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You will learn how to plan for and implement directory synchronization options, manage synchronized identities, and implement password management using multifactor authentication and self-service password management.

In the final section of the MS-102 course, you will explore Microsoft 365 security management. This section covers common threat vectors and data breaches, and how Microsoft 365's security solutions address these threats. You will learn how to manage Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. The training also introduces you to the Microsoft Secure Score and Azure Active Directory Identity Protection, and various reports that monitor an organization's security health.

Finally, the course concludes with an overview of threat intelligence and how to use Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint to protect your organization from threats.

By the end of the MS-102: Microsoft 365 Administrator Essentials course, you will have a comprehensive understanding of Microsoft 365 administration, including tenant management, identity synchronization, and security and compliance. This training will prepare you for the Microsoft 365 administrator certification and provide you with the knowledge and skills needed to effectively manage Microsoft 365 in your organization.

You Will Learn How To:

• Configure Microsoft 365 tenant profiles, subscription options, component services, user accounts, licenses, security groups, and administrative roles.
  
• Manage client installations of Microsoft 365 Apps.
• Implement and manage Microsoft 365 identity synchronization.
• Manage Microsoft 365 security services, including managing services like Exchange Online Protection, Safe Attachments, and Safe Links.
• Get acquainted with Microsoft Secure Score, Azure Active Directory Identity Protection, and various reports that monitor an organization's security health.
• Use Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.
• Manage and monitor tenant health and services in Microsoft 365.
• Use Microsoft 365 Adoption Score and Microsoft 365 usage analytics, and develop an incident response plan.
• Explore Microsoft 365 Apps for enterprise functionality, assessing app compatibility, overseeing self-service installation, and managing updates using the Microsoft 365 Apps admin center.
• Analyze Microsoft 365 workplace data using Microsoft Viva Insights and create custom analysis.
• Manage user passwords in Microsoft 365.
• Enable pass-through authentication and multi-factor authentication, 
• Implement Azure AD Smart Lockout and conditional access policies, and run an access review.

Training Prerequisites

Before attending this course, students must have:

• Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• Working knowledge of PowerShell.
• Attend MD-102: Microsoft 365 Endpoint Administrator – or equivalent experience and knowledge

Certification Information

• This course can help you prepare for the following Microsoft role-based certification exam — MS-102: Microsoft 365 Administrator.
• Candidates for this exam are Microsoft 365 administrators who deploy and manage Microsoft 365. They perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments.

Course Outline

• Module 1: Configure your Microsoft 365 experience
• Module 2: Manage users, contacts, and licenses in Microsoft 365
  
• Module 3: Manage groups in Microsoft 365
  
• Module 4: Add a custom domain in Microsoft 365
  
• Module 5: Configure client connectivity to Microsoft 365
  
• Module 6: Configure administrative roles in Microsoft 365
  
• Module 7: Manage tenant health and services in Microsoft 365
  
• Module 8: Deploy Microsoft 365 Apps for enterprise
  
• Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
  
• Module 10: Explore identity synchronization
  
• Module 11: Prepare for identity synchronization to Microsoft 365
  
• Module 12: Implement directory synchronization tools
  
• Module 13: Manage synchronized identities
  
• Module 14: Manage secure user access in Microsoft 365
  
• Module 15: Examine threat vectors and data breaches
  
• Module 16: Explore the Zero Trust security model
  
• Module 17: Explore security solutions in Microsoft 365 Defender
  
• Module 18: Examine Microsoft Secure Score
  
• Module 19: Examine Privileged Identity Management
  
• Module 20: Examine Azure Identity Protection
  
• Module 21: Examine Exchange Online Protection
  
• Module 22: Examine Microsoft Defender for Office 365
  
• Module 23: Manage Safe Attachments
  
• Module 24: Manage Safe Links
  
• Module 25: Explore threat intelligence in Microsoft 365 Defender
  
• Module 26: Implement app protection by using Microsoft Defender for Cloud Apps
  
• Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint
  
• Module 28: Implement threat protection by using Microsoft Defender for Office 365