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Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals Facing an overwhelming "to do" list? Information overload putting you in chaos mode? Unsure how to multitask? In this practical, hands-on 2-day seminar, you'll gain the information management skills to delegate to others and pick...

Full Course Title: Managing the "Unmanageable": Tough People, Tough Situations One of the toughest parts of a manager’s job is dealing with and turning around problem employees. Whether it’s passive/aggressive direct reports or conflict resulting from generational or cultural differences, the issues are complex and filled with emotion. The solutions...

Self-awareness has long been recognized as one of the most important traits for leaders to develop. By understanding our own motivations, values and desires, we are better equipped to lead others, make healthy decisions and form healthy relationships. In this workshop, join nonprofit sector leader and speaker Laura DeMaria to delve into what self-awareness...

Neuroscience reveals that our brains are not fixed, but rather constantly evolving and changing, and indeed, with concerted effort, we can grow new neural pathways. Social science research has discovered that those with a growth mindset view obstacles as opportunities to learn and those with a fixed mindset view challenges as barriers to avoid. ...

Important Note about Online Classes: Registered students will be notified 48 hours in advance of this program with information on how to log in to the Zoom webinar and Slack messaging apps. Registration for this class will close 48 hours prior to class start in order to allow all students ample opportunity to have the technology enabled. Experimenting...

You've probably heard about living trusts. Maybe you've even heard that they can avoid probate, save taxes, prevent guardianships and live on long after you?re gone. But, how do you make them live in the first place? Knowing the answer to that question can mean the difference between the perfect estate and utter chaos. Presented for people who already...

Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences...

Tips, techniques and shortcuts for handling your many different roles with ease and confidence  Is there any job in your organization as difficult, stressful and frustrating as yours — managing the front desk? The rude visitors ... endless calls ... paperwork coming from every direction ... some days it’s enough to make you want to throw...