Course Details
$335 4 seats left
Start Date:

Fri, Jun 04, 10:00am - 5:00pm Eastern Time

1300 Caraway Ct Ste 200
Btwn McCormick & Arena Drives
Largo, Maryland 20774
Class Level: Advanced
Age Requirements: 18 and older
Average Class Size: 3

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this outlook training:

Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically.

Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC)

Course Taught With: Outlook version 2016 (Microsoft Windows PC) Software and Courseware

Not Appropriate For: Macintosh versions of Outlook

Prerequisite: Outlook - Level 1

Course Outline

Enhance message content
  • Personalize default message formatting
  • Apply thematic elements to individual messages
  • Apply and change themes
  • Apply and change styles
  • Create and use automatic signatures
  • Incorporate images in messages
  • Change message settings and delivery options
  • Skills review
  • Practice tasks
Manage email security
  • Block unwanted messages
  • Sidebar: Trace message origins
  • Manage messages in the Junk Email folder
  • Configure junk email settings in your Inbox
  • Configure junk email options
  • Increase email security
  • Apply security measures to incoming messages
  • Apply security measures to outgoing messages
  • Configure Outlook to use a digital ID
  • Digitally sign or encrypt messages
  • Sidebar: Restrict access by using rights management
  • Skills review
  • Practice tasks
Organize your Inbox
  • Display and manage conversations
  • Arrange messages by specific attributes
  • Categorize items
  • Sidebar: Store information in Outlook notes
  • Organize messages in folders
  • Sidebar: Print messages
  • Skills review
  • Practice tasks
Manage contact records
  • Create address books
  • Import and export contact records
  • Create contact groups
  • Quickly locate contact information
  • Personalize electronic business cards
  • Skills review
  • Practice tasks
Manage your calendar
  • Define your available time
  • Configure time zones
  • Sidebar: Specify appointment time zones
  • Work with multiple calendars
  • Connect to other calendars
  • Manage the display of multiple calendars
  • Share calendar information
  • Share calendars with co-workers
  • Share calendar information outside of your organization
  • Print a calendar
  • Skills review
  • Practice tasks
Customize Outlook options
  • Sidebar: About the Outlook Options dialog box
  • Configure general Office and Outlook options
  • Configure message options
  • Compose messages
  • Outlook panes
  • Message arrival
  • Conversation Clean Up
  • Replies and forwards
  • Save messages
  • Send messages
  • MailTips
  • Tracking
  • Message format
  • Other
  • Configure calendar options
  • Configure contact and task options
  • Group options
  • Contact options
  • Task options
  • Configure search and language options
  • Configure advanced options
  • Manage add-ins and security options
  • Manage add-ins
  • Configure Trust Center options
  • Skills review
  • Practice tasks
Manage email automatically
  • Automatically reply to messages
  • Sidebar: Manage messages while you’re away
  • Create rules to process messages
  • Manage messages by using Quick Steps
  • Skills review
  • Practice tasks
Headsets for free, Guaranteed to Run, Re-Takes for free (Up to 6 months), Interactive Classroom environment.

Registration Note: We can only accept students into our classes whose tuition is being paid by an employer or sponsoring organization. Self-paying individuals cannot enroll.

School Notes:

Courseware (if a course has a Courseware) will be shipped to the address provided two weeks before the class starts. Make sure that the additional info field is properly and correctly filled out to avoid Courseware being lost in transit. Please also note that P.O. Box addresses are not allowed.

Certstaffix Training offers instructor-led live training classes that can be taken from your home or work. We also have real physical locations where students can go and connect to class in a quiet office with a computer that we provide. Our instructors teach from a remote location while being able to interact with students as in a traditional classroom setting.

Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows: 

All of our classes are offered live online and any student with a computer and an internet connection can take class from their home or anywhere else they feel comfortable. For customers who are concerned about COVID-19 with regard to attending classes from one of our computer labs, please know that you can switch to attend from home up to the day before class. We just ask that you notify us so we can send them class connection information and inform the center staff that they won’t be coming in for class. 

With regard to our computer labs, each one holds a maximum of only two students per room so no student will need to be in close proximity to any large group of people. We’ve also asked the centers that host our computer labs to disinfect all keyboards/mice/surfaces, etc. after each use and requested that they provide hand sanitizer to our students. That being said, we definitely understand if a student would feel more comfortable taking class from their home.  

We purchase and ship books to students two weeks before their class date and we are charged for any computer lab booking if not cancelled within a week of the booking date, so we would not be able to fully refund a student who wants to cancel less than two weeks before class without incurring a financial loss to us that we would not be able to recover. With the attend from home option, students do hava a choice to stay home and still get their training. Students can also choose to postpone their training to a later date if they wish. 


Original cancellation policy (non-COVID-19):

You can cancel or reschedule your registration without penalty or charge provided you give notice of 10 business days (M-F) or more days before the start of my class.

If you request to cancel or reschedule your registration 10 Business Days (M-F) or less days before the class start you will be charged 100% the course fee and will not be entitled to a refund. You have one (1) opportunity to use our Make-Up policy to have those funds applied to a later class date.

You cannot change your class location ten (10) Business days (M-F) or less before the class start because Certified Staffing Solutions has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

Should Certified Staffing Solutions need to cancel your class due to insufficient enrollment, or postpone it due to events beyond their control, Certified Staffing Solutions will notify you as soon as possible. In such cases, you may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

Travel arrangements and costs are the sole responsibility of the student. Certified Staffing Solutions suggests obtaining refundable reservations. Certified Staffing Solutions classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certified Staffing Solutions will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.


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Start Date Time Teacher # Sessions Price
10:00am - 5:00pm Eastern Time Remote Instructor 1 $335

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Certstaffix Training

Certified Staffing Solutions specializes in providing computer training and instructors nationwide. Our instructors are professional trainers and utilize hands-on exercises to reinforce lecture. Each averages more than 5 years delivering classes to business professionals.

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