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Operations Courses
NYC
Learn the ins and outs of supply chain management, logistics, and project management in NYC with operations classes that cover everything from inventory control to Lean Six Sigma.
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Keys to Customer Service
Wagner College Lifelong Learning
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge...
Introduction to Flow Charts and Diagrams
General Assembly @ 902 Broadway, New York, NY
Flow charts can be a valuable tool for collaborating faster and more efficiently with business, technology, and design teammates and clients. Learn the whens, whys, and hows of creating flow charts, as well as the principles, patterns, and best practices behind them to help communicate complex interactions and experiences more effectively. Schedule: Class introduction Why and when to create flow charts What are flow charts Flow charting...
Fundamentals of Purchasing for the New Buyer
Increase your organization's savings through better purchasing techniques. In this course, you will walk through every step of the purchasing management process, including negotiating and vendor and materials management. You will discover innovative ways to manage your suppliers so they deliver quality products and services on time and within your budget. You will learn how e-procurement can help you save money and exploit sales opportunities, and...
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Create Your Work-Life Breakthrough
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Every time you encounter a customer, your attitude is showing! This course will help you develop the right attitude for top-notch customer service. It will help you build relationships, increase customer satisfaction, and maintain a positive attitude in any situation. What You’ll Learn Learn to project a friendly willingness to serve customers in a low-pressure, high-touch way, in every customer interaction. Discover ways to increase your self-awareness,...
$349
Outstanding Customer Service
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll Learn Learn how to stay professional in emotional situations, beyond basic telephone courtesy. Follow a consistent process to resolve complaints and conflicts....
$129
Managing Customer Expectations
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Building a loyal customer base is essential for the success of any business, large or small. Customers continue to do business with organizations that deliver on their promises, every time. This interactive, live online course will help you build trust and long-term relationships by managing customer expectations in a consistent way. What You’ll Learn Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding...
$349
Combo Lean Six Sigma Green Belt and Black Belt
MSys Training @ 1250 Broadway, New York, NY
The Lean Six Sigma helps to improve the operational performance of employees so as an organization by reducing variances. This is widely recognized certification for quality management. The Lean Six Sigma credential can provide a significant advantage to employers and employees when it comes to performance and deliverance. A Lean Six Sigma Green Belt (LSSGB) offers understanding of the Lean Six Sigma Method within Define, Measure, Analyze, Improve...
All levels
18 and older
Lean Six Sigma Green Belt
Lean and Six Sigma methodology is a combination of statistical theory, quality control knowledge and business tools that helps individual to enhance the business procedures. The methodology helps you in removing defects and improving profits, and enhancing performance while reducing process inconsistency. With our Lean Six Sigma Green Belt training, professionals develop understanding on core to advanced fundamentals of Lean and Six Sigma methodology...
All levels
18 and older
Six Sigma Green Belt Certification Training
Sprintzeal Americas Inc @ 305 Broadway, New York, NY
Six Sigma Green Belt is a globally recognized certification that equips the candidates and professionals with numerous measures, skills, and controls that are essential for handling and ensuring a smooth flow of processes in organizations. Our SSGB course training in New York NY deals with several important designs, computations, and internal processes. We also offer training for Lean Six Sigma Black Belt, Lean Six Sigma Yellow Belt, Six Sigma...
Lean Six Sigma Black Belt
Sprintzeal Americas Inc @ 305 Broadway, New York, NY
Learn how to lead improvement projects and become an expert in the Lean Six Sigma Methodology with this professional course. Gain a thorough understanding of all aspects within the phases of D-M-A-I-C and master the tools and principles of Lean Six Sigma. Take your career to the next level and achieve excellence in service delivery.
Six Sigma Black Belt Certification Training
Sprintzeal Americas Inc @ 305 Broadway, New York, NY
Advance your career and become a leader in quality management with SPRINTZEAL's Six Sigma Black Belt training. Gain in-depth knowledge of the methodologies, leadership skills, and strategies needed to deliver defect-free projects and optimize processes. Increase your marketability and achieve a 30-40% salary increase.
Lean Six Sigma Green Belt
Sprintzeal Americas Inc @ 305 Broadway, New York, NY
Advance your career and become a sought-after professional with the Lean Six Sigma Green Belt course from Sprintzeal Americas Inc. Enhance your skills in Lean Six Sigma methodologies and prepare for the IASSC-CGB certification exam with this comprehensive training program. Join now and unlock new opportunities across industries.
Six Sigma Yellow Belt Certification Training
Sprintzeal Americas Inc @ 305 Broadway, New York, NY
Gain a comprehensive understanding of Six Sigma principles and enhance your skills in process improvement with Sprintzeal Americas Inc.'s training in New York NY. Develop your ability to analyze and apply concepts, and gain insights into problem-solving and stakeholder management. Boost your accuracy in data analysis and become an invaluable asset in quality and management methodologies.
$2,775
Six Sigma Green Belt Training and Cert. Exam Prep.
Project Training Institute @ 110 Hillside Avenue, Springfield Township, NJ
Prepare for your Six Sigma Green Belt certification online or in person. PTI's 40-hour course instructs students in the American Society for Quality Six Sigma Green Belt Body of Knowledge which incorporates the DMAIC approach of DEFINE, MEASURE, ANALYZE, IMPROVE, CONTROL. Roles include: Black Belt: Leads problem-solving projects. Trains and coaches project teams. Green Belt: Assists with data collection and analysis...
Intermediate
18 and older
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